Our "commercial" coffee machine developed some VERY expensive to repair faults - we've had it 10 years so not too bad. The previous (identical) machine got to 16 years before we decided to replace it.
So, it became a "value judgement" on the cost of repair against a new machine - sense prevailed and we now have a "semi-automatic bean-to-cup" machine.
The new machine in the "coffee nook" - as they call it in the U.S.
Downsides:
- it's not plumbed into the water supply as the previous machine
- it doesn't have sufficient throughput of hot water to make tea
- it doesn't keep cups warm on the top of the machine*
Upsides:
- it has a grinder so the quality and taste of coffee is better than from ready-ground
- it will reduce electricity usage, only taking power when making coffee - the previous machine kept the water tank heated (think a small immersion heater!) 13 hours a day
- there is a 3-year warranty
- the previous machine required periodic servicing at about £150 a time
*remedied with a hotplate on the shelf above the machine, timed for brief "coffee time" periods during the day. UPDATE: After 5 days the heat tray has failed 😞 - Amazon is being pursued for a refund - UPDATE - which has now been made. . . and yet another UPDATE - a new hotplate has been purchased, German made and built like a tank it keeps the cups warm.
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The old machine has been sold on ebay for "parts or repair" - offsetting about 25% of the new machine cost.
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